Help & FAQ

What is Vellure?

Vellure is a premium platform where verified creators share exclusive content with their fans through subscriptions, pay-per-view posts, direct messages, and live streams.

How do I subscribe to a creator?

Visit the creator's profile and choose a subscription plan. You can pay with the balance in your Vellure wallet, which can be topped up using cryptocurrency. Your subscription unlocks the creator's content for the period you selected.

How do payments work?

Vellure uses cryptocurrency payments processed by a specialized payment provider supporting 200+ coins (BTC, ETH, USDT, LTC and more). You can top up your wallet once and spend from it freely — subscriptions, tips, pay-per-view unlocks, and stream access all draw from your wallet balance. Crypto payments are confirmed on the blockchain, usually within minutes.

Do subscriptions renew automatically?

Wallet-based subscriptions renew only if your wallet balance covers the renewal price. You can cancel renewal at any time from your settings — you keep access until the end of the paid period. No surprise card charges, ever.

How do I become a creator?

Complete identity verification from your settings (a valid government ID is required, and you must be 18+). Once approved, you can publish posts, reels, and stories, go live, set your subscription price, and receive tips and pay-per-view payments.

When and how do creators get paid?

Your earnings accumulate in your creator balance. You can request a withdrawal from your dashboard once you reach the minimum payout amount. Payout methods and schedules are shown on the withdrawal page.

Why do I need to verify my age at entry?

Vellure hosts adult content and takes legal compliance seriously. First-time visitors verify their age through our independent verification partner. Your documents and biometrics are handled entirely by the partner — Vellure only receives a pass/fail result.

How do I report content or a user?

Use the report button available on every post, profile, and message. For copyright or consent-related removal requests, see our Content Removal Policy — those reports are prioritized and handled within strict timeframes.

I forgot my password / I think my account was accessed

Use the password reset link on the login page. If you believe your account has been compromised, reset your password immediately and contact [email protected].

Still need help?

Reach us through the contact form or at [email protected]. We usually respond within 24–48 hours.